Problem 01
Coverage debt on top accounts
A handful of named accounts move the entire forecast, yet account plans are refreshed quarterly at best and rarely reflect the last 30 days of stakeholder, regulatory and competitive activity.
Telecommunications
Turn network signal into commercial and risk decisions.
For B2B revenue, wholesale, fraud, network & regulatory teams in telco operators.
Telco operators sit on the richest signal in the economy — but consume it in dashboards. Compass fuses network, product, CRM, wholesale and external signals into decisions: which B2B accounts to defend, which fraud rings to break, which regulatory obligations to prove.
The problem
B2B churn is priced-in after it happens. Wholesale fraud recycles the same routes and SIM boxes across partners. Regulatory obligations (data retention, lawful intercept, universal service) drive endless manual reconstructions.
Data we integrate
- 01CRM & billing (Salesforce, Amdocs, Netcracker, in-house)
- 02Network & OSS/BSS — CDR, xDR, quality of service, incident logs
- 03Wholesale & interconnection data, roaming partners, SIM inventory
- 04Regulatory feeds — AGCOM/BEREC, spectrum, USO, lawful-intercept requests
- 05External signals — company registries, adverse media, sanctions, court records
- 06Contracts & MSAs (PDF) — parsed into structured SLAs, penalties, renewals
How we contextualize
- Entity resolution across accounts, sites, contracts and wholesale partners.
- B2B account health that fuses commercial, network and support signals — one score per account.
- Wholesale fraud graph: shared routes, SIM boxes, IMEIs, IBANs across partners.
- Regulatory evidence assembly: any obligation reconstructed with cited sources and time-stamped log.
What's broken today
The structural problems we solve.
Problem 02
RFP cycles you find out about late
Wholesale and enterprise procurement decisions are triggered by events — contract end dates, network refresh, M&A — that are public weeks before your team hears about them internally.
Problem 03
Churn that surfaces in the QBR
Network incidents, SLA disputes and CIO rotations compound silently. By the time the retention conversation happens, the replacement vendor has already been scoped.
AI Skills for this industry
Revenue
Account Expansion Scout
Detects upsell and cross-sell signals across the installed base — funding rounds, hiring, product usage — and routes them to the owner.
Run skill
Trade & Supply Chain
Counterparty Network Map
Reveals hidden ownership chains, intermediaries and shared directors across a portfolio of counterparties.
Run skill
Risk & Compliance
Insurance Fraud Detection
Detects coordinated claims networks, staged incidents and repeat actors across policies, providers and geographies.
Run skill
Risk & Compliance
Third-Party Due Diligence
Builds an evidence-backed dossier on any counterparty — ownership, litigation, sanctions, adverse media — in minutes instead of days.
Run skill
Risk & Compliance
Regulatory Change Monitor
Tracks regulatory updates across jurisdictions, maps them to impacted processes and controls, and drafts change tickets automatically.
Run skill
What you get out
Reports, decks, Excel, dashboards and alerts — ready to ship.
Brief (PDF)
B2B account brief
Per-account PDF: ARR, contract terms, network health, SLA breaches, renewal exposure, next action.
Graph
Wholesale fraud graph
Interactive graph exposing shared routes, SIM boxes and beneficial owners across partners.
Dashboard
B2B churn & health dashboard
Live view of at-risk accounts with drill-down into network, product and contract signals.
Excel
Regulatory response pack
Structured Excel with the requested data, sources, timestamps and evidence links.
Alert
Fraud & churn alerts
‘Route Y — 3× normal traffic, shared IBAN with sanctioned partner. Suspend.’
A concrete case
€6M/yr enterprise renewal saved — and a fraud ring shut down the same quarter.
A strategic B2B account showed silent SLA breaches on two sites, a sponsor change and a competitor RFP in the market. Compass triggered a save motion 90 days before renewal. In the same quarter, the wholesale team used Compass to trace a SIM-box ring across three partners and shut it down with an evidence pack the regulator accepted.
Order of magnitude
What teams see in the first two quarters.
2–3×
Pipeline coverage on strategic accounts
Continuous enrichment surfaces accounts and contacts your team was not actively working.
−30%
Time to qualify a wholesale RFP
Compass arrives with the brief, the relationship history and the win themes pre-drafted.
+18%
Renewal retention on top-50
Earlier signal on stakeholder change, SLA risk and competitive scoping.
< 5 min
To brief any account, any meeting
One ask, full context: deals, people, signals, history, recommended next step.
How Compass operates
Your weekly telecom operating rhythm.
- 01
Monday — Coverage check
Compass ranks the top 50 strategic accounts by movement: new stakeholders, regulatory exposure, network events, competitive activity over the last 7 days.
- 02
Tuesday — Trigger queue
Wholesale RFP signals, enterprise renewals entering window, churn risk indicators. Each item arrives with a recommended owner and a draft action.
- 03
Wednesday — Account team sync
Compass briefs the account, technical and executive sponsors with the same context. No more conflicting versions of the relationship.
- 04
Friday — Forecast call
Every commit and best-case deal carries an explainable evidence trail — stakeholders engaged, signals captured, risks flagged.
Outcomes
What changes when you operate with Compass.
- Faster win cycles on enterprise and wholesale deals
- Earlier detection of churn risk on strategic accounts
- Higher attach rates on adjacent services (SD-WAN, security, cloud connect)
- Less time chasing CRM hygiene, more time selling
- Coordinated capture across account, technical and executive teams
- Defensible forecasting on the top 50 accounts every Monday
Common questions
What telecom leaders ask us first.
- How does Compass handle wholesale versus enterprise motions?
- Both run on the same context graph but follow different play libraries — wholesale focuses on capacity, contract end and peering signals; enterprise focuses on stakeholders, RFPs and adjacent attach.
- Does it replace our CRM?
- No. Compass enriches and ranks what is already in your CRM, and writes structured updates back. Salesforce or Dynamics remains the system of record.
- How is regulated stakeholder data handled?
- Sensitive workloads can be deployed in sovereign or in-region environments. Compass never trains on customer data and provides a full audit trail on every recommendation.
Trust by design
Evidence, explainability, audit — built into every output.
Source-level evidence
Every signal, score and recommendation links back to the underlying record — the email, the filing, the transaction, the document — with the source visible at a click.
Explainable recommendations
No black-box outputs. Each priority states why it was promoted, which signals contributed, which were declassed, and which model version produced it.
Audit trail by default
Signals, model versions, reviewers and actions are logged and reconstructable later — ready for internal control, regulators and your own governance.
Human-in-the-loop
Compass recommends. Authorized people decide. Every consequential action requires a named reviewer who can confirm, override or annotate the reasoning.
See Compass on your sector.
30 minutes. Your accounts, your pipeline, your signals. We'll show you the actions Compass would recommend today.